Last Mile Delivery Challenges and Solutions

Last Mile Delivery Challenges and Solutions - Last mile delivery is one of the most critical and costly aspects of modern logistics. It is the last stretch of the delivery process – from the distribution center to the end customer.

With the exponential growth of e-commerce and the increasing demand for fast and accurate deliveries, last mile challenges have become increasingly complex.

In this article, we explore the main logistical obstacles in this final stretch and show how KiwKiw offers smart solutions to overcome them.

1. Urban Congestion - The concentration of deliveries in central areas and heavy traffic make it difficult to meet deadlines. KiwKiw uses dynamic routing algorithms that avoid busy times and routes, ensuring agility even in dense urban centers.

2. High Cost Per Delivery – The last mile accounts for up to 53% of total shipping costs. This is because individual deliveries to dispersed addresses are inefficient. KiwKiw reduces this impact by consolidating volumes and using local couriers on demand.

3. Lack of Standardization in Receiving Absent customers, incorrect addresses and location access restrictions are common causes of redelivery. With proactive communication and assisted delivery confirmation, KiwKiw anticipates problems and prevents failures.

4. Pressure for Fast Delivery - The expectation for 24-hour or same-day delivery is becoming the norm. KiwKiw operates a flexible network of carriers that allows us to scale capacity as demand dictates, meeting tighter delivery windows.

5. Sustainability - Deliveries spread out in urban centers have a high environmental impact. KiwKiw contributes to sustainability by using lighter modes, planning efficient routes and promoting grouped deliveries.

6. End Customer Experience - The last impression is the one that lasts. The way the product reaches the consumer directly influences the perception of the brand. KiwKiw guarantees traceable deliveries, with clear information and real-time humanized support.

The last mile is an unavoidable challenge, but with the right strategy, it can become a competitive advantage.

KiwKiw transforms this final stretch into an efficient, agile and satisfying experience for companies and consumers.

Want to improve your last-mile performance? Talk to a KiwKiw expert now.